Yes, we drop you off at the address indicated in your reservation.
The emergency number relevant to your destination will be printed on your documentation.
Once you have completed your on-line booking, you will automatically receive a screen confirmation together with an email giving you exact instructions for meeting your driver or vehicle.
Firstly call the telephone number as per your booking confirmation, where our advisors will direct you to your driver.
All the airlines have handling agents. They will organize for any luggage to be forwarded to your address.
Contact our central reservations staff giving details of the transfer and the missing items. We will then deliver them to you. In some circumstances a charge may be applicable.
Nei transfer privati i bambini contano come persone adulte, visto che occupano un posto intero con cinture di sicurezza. Consigliamo ai genitori di avere con sé i sedili per i bambini per assicurare una sicurezza adeguata nel paesi starnieri.
Yes, subject to availability and our terms and conditions.
Your email confirmation is your receipt.
If you have a return transfer booked, this will normally be confirmed to you prior to departure by email.
All prices are quoted and charged in Polish Zloty.
No. If you have any problems contact our central reservations number.
All transfers offered by KrakowShuttle are direct, door-to-door.
All KrakowShuttle drivers speak English. Occasionally we are obliged to use a local taxi firm, in which case we can not guarantee the driver will speak English.
No, you will have a vehicle just for yourself and your fellow passengers.
Your private transfer will normally be at the airport for the scheduled arrival time of your flight. We monitor flight arrival times so as to be waiting for you when you arrive.
Each passenger has an obligation to inform us of such items by email or fax and we will make the necessary arrangements. However extra charges may be applicable.
FAQ
